Terms and Conditions

Review the client terms and conditions that govern Quantara Markets services and trading accounts.

Company

Quantara Markets Ltd.

Registration No.

2026-00074 — Saint Lucia International Business Company

Registered Address

Ground Floor, The Sotheby Building, Rodney Village, Rodney Bay, Gros-Islet, Saint Lucia

Email

contact@quantaramarkets.com

Trading Platform

MetaTrader 5 (MT5)

Effective Date

1 April 2026

Important notice

IMPORTANT: PLEASE READ THIS DOCUMENT CAREFULLY BEFORE OPENING AN ACCOUNT OR USING OUR SERVICES. BY SUBMITTING AN APPLICATION TO OPEN AN ACCOUNT, YOU CONFIRM THAT YOU HAVE READ, UNDERSTOOD AND AGREE TO BE BOUND BY THESE TERMS IN THEIR ENTIRETY.

Document overview

Quantara Markets Ltd. does not open accounts for residents of the United States of America. A United States resident means any natural person residing in the United States; any corporation, partnership, association or other legal entity created or organised under the laws of any jurisdiction of the United States; a branch or agency of a foreign entity located in the United States; a trust of which the trustee is a United States resident; an estate of which a person residing in the United States is the executor or administrator; or any account held for the benefit of a person residing in the United States.

1. The Agreement Between Us

1.1 Formation

The agreement between us (this “Agreement”) comprises these Terms and Conditions and the terms set out in your Account Opening Application Form. This Agreement represents all terms agreed between us regarding the Services unless we have agreed in writing to supplement or vary it.

1.2 Effective Date

This Agreement comes into force on the earlier of: the date you complete and submit the Account Opening Application Form; or the date you begin to use the Services (each a “Business Day”, being a day on which we are open for business). Our obligations in relation to the Services become effective on the Business Day we receive a transfer of funds into your account.

1.3 Cancellation

You have the right to cancel this Agreement within 14 days of the Business Day on which we receive your completed Account Opening Application Form. To cancel, write to us at contact@quantaramarkets.com. Cancellation does not affect the completion of transactions already initiated, your accrued obligations, or any provision of this Agreement intended to survive termination. No penalty applies on cancellation, provided you pay fees due on a pro-rata basis and any costs we necessarily incur in closing outstanding transactions and returning your funds. The amount returned may be less than your initial deposit due to market movements and any applicable costs.

2. Terms and Conditions that Apply to the Services

2.1 Our Details

Quantara Markets Ltd. is an International Business Company incorporated in Saint Lucia under registration number 2026-00074. Our registered address is Ground Floor, The Sotheby Building, Rodney Village, Rodney Bay, Gros-Islet, Saint Lucia. We will notify you of any change to our principal place of business. Our email address is contact@quantaramarkets.com.

2.2 Non-Advised Dealing Services

Unless we have separately agreed in writing to provide investment advice, we offer non-advised dealing services only. This means we buy from you or sell to you, or execute orders on your behalf, without advising you on the merits or suitability of any transaction. All trading decisions are made solely by you. All instructions must be submitted through the MT5 Online Platform unless we agree otherwise. We will provide you with prices at which FX and CFD instruments may be purchased or sold via the platform. You are required to settle each transaction on the date agreed with us, or if no date is agreed, on the second Business Day after execution (the “Value Date”).

2.3 Appropriateness

When we receive instructions to deal, we may assess the appropriateness of those instructions by reference to your knowledge, experience and understanding of the risks involved. If we do not have sufficient information to make this assessment, we reserve the right not to act on your instructions. If we consider a transaction inappropriate for you, we will warn you. If you wish to proceed after receiving such a warning, you shall be solely responsible for that decision.

2.4 Confirmations

When we execute an order, we will provide you with an electronic confirmation setting out the details of the transaction, including the price and any applicable currency conversion rate. You should check each confirmation carefully and notify us immediately of any errors. If we receive no complaint within 24 hours, the confirmation will be deemed final in the absence of manifest error.

2.5 Execution

When we execute orders on your behalf, we will take all reasonable steps to obtain the best possible result for you, taking into account price, speed, likelihood of execution and all other relevant factors. Specific instructions from you may prevent us from following our standard execution approach in respect of those elements. Where transactions are denominated in a foreign currency other than the base currency of your account, we may carry out currency conversions at our then-prevailing rates. Payments into your account may, where necessary, be converted into the base currency of your account.

2.6 Our Capacity

Unless we agree otherwise at the time of dealing, we act as principal and counterparty to all your transactions, not as your agent. We treat you alone as our client for all purposes. You are directly and fully responsible for performing all obligations under each transaction. We do not have, nor do we seek to have, any relationship with any third party on whose behalf you may claim to be acting.

2.7 Aggregation

We may aggregate your orders with those of other clients or our associates where we reasonably believe aggregation is in your overall interest. Aggregation may, however, work to your disadvantage in relation to a particular order.

2.8 Use of the Online Platform

You may enter orders at the exchange rates and prices displayed on the MT5 platform. All materials, data and content available through the platform are confidential and protected by copyright. You agree to use such materials for your own personal purposes only and not to disclose them to third parties. All electronic communications between us may be monitored in accordance with applicable law.

We will notify you of your platform login credentials by email or other agreed means. Your credentials are strictly confidential. You are fully responsible for all transactions, losses, costs and expenses arising from any use of the platform after credentials have been provided to you.

You will provide us with details of any persons authorised by you to access the platform on your behalf (each an “Authorised User”). You must notify us immediately of any change to your Authorised Users. All instructions given by an Authorised User are deemed authorised by you and shall be binding on you. You must ensure each Authorised User logs out after each session.

You must notify us immediately if you believe your login credentials have been compromised. We may at any time, without notice, suspend or withdraw access to the platform for any reason including security concerns, failure to pay amounts due, or breach of this Agreement.

2.9 Transmission of Orders

Unless otherwise agreed, all orders must be submitted through the MT5 platform. An order shall not take effect unless actually received by us.

2.10 Orders Non-Binding on Us

When you submit an order, we are under no obligation to accept or execute it. Unexecuted orders may be cancelled at our discretion. Once placed, an order may not be altered or cancelled by you. We will endeavour to notify you promptly if we are unable to accept or execute an order, but we are under no obligation to provide reasons and shall not be liable for declining to follow your instructions.

2.11 Margin Deposit

Before executing any order, we may in our absolute discretion require a margin deposit (the “Margin Deposit”) in such amount as we specify, in respect of any actual, anticipated or contingent liability you may have to us in connection with open or anticipated positions. We reserve the right to change margin requirements at any time with immediate effect. We may notify you by email, via the platform, telephone, text message or by posting a notice on our website. It is your responsibility to monitor margin requirements applicable to your account and open positions at all times.

2.12 Platform Limitations

Due to the limitations of electronic trading platforms, where a market can go negative, we reserve the right to close open positions and/or settle at a pre-determined level or the best attainable price, which may also be negative.

2.13 Liquidity and Market Disruption

In order to protect you and our other clients, we may take any of the following steps:

  • cease or suspend trading and/or refuse to enter into trades or accept orders
  • change our normal trading hours for any or all markets
  • change our pricing and spreads
  • change the stop-out level applicable to your account
  • close open positions, cancel or fill orders, and/or change pricing or limit trade quantities
  • take or omit any other action we consider reasonable to protect ourselves and our clients as a whole

We will take reasonable steps to notify you before taking such action where practicable. If prior notice is not practicable, we will notify you at the time or promptly thereafter. We will not be liable for any loss or damage arising under this clause, provided we act reasonably.

2.14 Cleared Funds

You must at all times have sufficient cleared funds with us before we execute any order. We will only accept funds from you where:

  • they originate from an account held in your own name, either individually or jointly, and the payment has originated from you; we reserve the right to verify the source bank account
  • they are made on your behalf by an introducing broker with whom we have a written agreement in place and in respect of whom we have conducted all necessary verification checks; in that respect, if your account has been introduced by an Introducing Broker, that broker may receive a commission from us

If your account has a negative cash value for any reason, including as a result of forced liquidation or termination of this Agreement, that negative cash value represents a debt owed to us that is immediately due and payable.

2.15 Profits, Losses and Interest on Open Positions

For any open position, we will credit your account with profits and interest earned, or debit your account for losses and interest incurred, from the agreed date until the Value Date or until the position is closed or liquidated, as follows:

  • for FX positions where the currency bought has a higher interest rate than the currency sold, interest will be credited to your account; where the interest rate is negative, interest will be debited
  • for CFD long positions, we will settle the difference between the opening price and the price on the Value Date; if higher, we pay you the difference; if lower, you pay us the difference
  • for CFD short positions, we will settle the difference between the opening price and the price on the Value Date; if lower, we pay you the difference; if higher, you pay us the difference

Interest and swap rates are determined by us from time to time and published on our website or platform. We retain a margin on swap rates applied to overnight positions.

2.15A Corporate Actions

Where an underlying instrument is subject to a corporate action (including dividends, stock splits, mergers or delistings), we reserve the right to make such adjustments as we consider appropriate to the size, value or number of related positions and/or orders. Such adjustments may include opening or closing positions, changing margin requirements, making retrospective price adjustments, cancelling orders or crediting/debiting amounts to your account. We will use reasonable endeavours to notify you at the time we take such action or as soon as practicable thereafter. Where applicable, a dividend adjustment will be calculated for open positions held on the ex-dividend date. For long positions, the adjustment will generally reflect the net dividend receivable; for short positions, the net dividend payable.

2.16 Advances

If you are unable or unwilling to settle any transaction on the Value Date, we may, but are not obliged to, make an advance to you in such amount as is necessary for settlement. You undertake to repay the USD equivalent upon demand, together with interest at the rate we specify, calculated daily from the date of the advance until full repayment. This clause does not obligate us to make any advance, nor does it affect any other rights or remedies we have against you.

2.17 Forced Liquidation

You are required to maintain a sufficient Margin Deposit at all times. We reserve the right to close all or any of your open positions without prior notice if at any time the Margin Deposit is approaching or is no longer sufficient to cover the negative mark-to-market value of your open positions. We have the right in our absolute discretion to determine the mark-to-market value of any position at any time. In addition to other remedies available to us, if you fail to pay an amount when due, we have the right to close any or all of your open positions.

We are not obliged to contact you before taking action under this clause. If we do issue a margin call, it may be made by email, via the platform, telephone, text message or post. A margin call will be deemed received if we have left a message requesting you to contact us, or if we have made reasonable endeavours to do so.

2.18 Manifest Error

A “Manifest Error” means a manifest or obvious misquote by us, or by any market, liquidity provider or official price source on which we have relied, having regard to prevailing market conditions at the time an order is placed, as determined by us. When determining whether a situation amounts to a Manifest Error, we may take into account any information in our possession, including relevant market conditions and any error in or lack of clarity of any information source.

We will act fairly towards you in making this determination, but the fact that you may have entered into a corresponding transaction in reliance on an order placed with us, or that you have suffered loss, will not be taken into account. In respect of any Manifest Error, we may amend the details of affected transactions to reflect what we consider the correct or fair terms, or declare any or all affected transactions void. We will not be liable for any loss arising from a Manifest Error or our decision to maintain, amend or void any affected transaction, except where the error results from our own fraud or wilful default.

2.19 Credit Limits

We may, but are not obliged to, grant you a credit limit that can be offset against a negative mark-to-market value on open positions. If the negative mark-to-market of any position approaches or exceeds your credit limit, we reserve the right to require additional funds. Any credit limit may be reduced or withdrawn at any time upon written notice. If we act on an instruction that results in a credit limit being exceeded, you remain liable for all amounts due, including those above the limit.

2.20 Authorisation Limits

You may notify us of an authorisation limit applicable to some or all trades, either generally or for particular Authorised Users. We may, in our absolute discretion, impose an authorisation limit on you or any Authorised User, or vary any such limit at any time, upon written notice. You may withdraw any authorisation limit at any time by written notice to us.

2.21 Conflicts of Interest

As we act as principal to all transactions, there is an inherent conflict of interest between our commercial interests and yours. We manage this through written policies governing order execution, pricing, internal trade matching and risk management. Our conflicts of interest policy is available on request. Where our policy is not sufficient to manage a particular conflict, we will inform you of the nature and source of the conflict.

2.22 Client Money

Quantara Markets Ltd. is an International Business Company. Client funds are not held in regulated segregated accounts and are not protected by any investor compensation scheme or deposit guarantee. In the event of our insolvency, your deposited funds may not be recoverable in full or at all. You accept this risk by opening an account. We will not use client funds to hedge our own proprietary positions beyond what is reasonably necessary to manage risk arising from client trading activity.

2.23 Confidentiality

We will use reasonable endeavours to keep all confidential information relating to you, your account and your personal data confidential. However, you authorise us to disclose information in the following circumstances:

  • to our employees, agents, nominees, custodians or other persons appointed by us in connection with your account, on a need-to-know basis
  • to any introducing broker or other intermediary involved in referring or servicing your account, to the extent necessary to provide our services
  • to any regulatory authority, financial intelligence unit, law enforcement agency or court, to the extent they are entitled to the information or as required by law
  • as otherwise required by applicable law, including in connection with AML/CTF obligations

2.24 Data Protection

When you provide personal data on the Account Opening Application Form or otherwise, you confirm it is current, accurate and complete. We will use your personal data in accordance with our Privacy Policy, available at contact@quantaramarkets.com. We may verify your personal data and carry out identity and AML verification checks, in the course of which your data may be disclosed to authorised third parties. We use your personal data to: provide and administer the Services; comply with legal and regulatory obligations; prevent fraud and financial crime; and communicate with you about your account.

3. Anti-Money Laundering and Compliance

3.1 AML Obligations

By opening an account, you agree to:

  • provide accurate, complete and up-to-date information at onboarding and upon request at any time
  • provide source of funds and, where required, source of wealth documentation upon request
  • cooperate with any compliance review, enhanced due diligence process or transaction monitoring enquiry
  • not use your account for money laundering, terrorist financing, sanctions evasion or any other unlawful purpose

We may at any time suspend, restrict or terminate an account, defer withdrawals, or report to relevant authorities where we have reason to believe that AML/CTF or sanctions requirements have not been satisfied. We are not required to notify you where doing so would constitute a tipping-off offence under applicable law.

3.2 Prohibited Persons and Jurisdictions

We do not open or maintain accounts for:

  • residents or nationals of the United States of America
  • persons located in, or nationals of, any jurisdiction subject to comprehensive sanctions administered by the UN, EU, OFAC or HM Treasury
  • persons who are the subject of individual sanctions designations on any applicable sanctions list

You represent and warrant on an ongoing basis that you do not fall within any of the above categories. If your circumstances change, you must notify us immediately.

4. Indemnities and Limitation of Liability

4.1 Your Indemnity

You agree to indemnify and hold harmless the Company, its directors, officers, employees and agents from and against any claims, losses, damages, costs and expenses (including legal fees) arising out of or in connection with:

  • any breach by you of this Agreement
  • any representation or warranty given by you that is or becomes inaccurate
  • your violation of any applicable law or regulation
  • any third-party claim arising from your use of the Services
  • any act or omission of any Authorised User

4.2 Our Liability

We shall not be liable for any loss or damage arising from:

  • market movements, price volatility, slippage or spread widening in normal market conditions
  • your failure to maintain sufficient margin
  • platform outages, connectivity failures, data errors or cyber incidents beyond our reasonable control
  • any action taken under the liquidity or forced liquidation provisions, provided we acted reasonably
  • your failure to comply with applicable law in your jurisdiction
  • any indirect, consequential, incidental or special loss, including loss of profits or opportunity

To the maximum extent permitted by applicable law, our total liability to you in respect of any claim shall not exceed the total fees paid by you to us in the 12 months preceding the claim.

4.3 Force Majeure

We shall not be liable for any failure or delay in performing our obligations where such failure results from circumstances beyond our reasonable control, including acts of God, war, terrorism, civil unrest, government action, exchange closures, systems failure or communications failure. In such circumstances we may take any steps we consider appropriate including closing positions, suspending trading or returning funds.

5. Intellectual Property

The MT5 platform is licensed software owned by MetaQuotes Software Corp. The Company provides access under a white-label licence. All intellectual property rights in the platform remain with MetaQuotes. You are granted a limited, personal, non-exclusive, non-transferable licence to use the platform solely for the purpose of trading through the Company. You must not copy, modify, reverse-engineer, distribute or exploit the platform or any content derived from it. All content on our website and platform, including pricing data, charts and documentation, is the property of the Company or its licensors and must not be reproduced or commercially exploited without our prior written consent.

6. Prohibited Conduct

The following conduct is expressly prohibited:

  • latency arbitrage or any strategy designed to exploit delays in our pricing feed or platform infrastructure
  • placing orders intended to manipulate the market or artificially affect prices
  • operating multiple accounts to hedge between them or circumvent trading restrictions without our prior written consent
  • providing false, misleading or incomplete information at onboarding or at any time during the relationship
  • using the account for money laundering, terrorist financing or any other unlawful purpose
  • allowing unauthorised third parties to operate the account without our prior written consent

We reserve the right to void transactions, close positions, suspend or terminate an account and report to relevant authorities where prohibited conduct is identified or suspected.

7. Amendments and Termination

7.1 Amendments

We may amend these Terms and Conditions at any time. We will notify you of material changes by email or through a notice on the platform with reasonable advance notice. Continued use of your account following notification of an amendment constitutes your acceptance of the revised terms. If you do not accept an amendment, you must close your account and withdraw all funds before the effective date of the change.

7.2 Termination by You

You may close your account at any time by writing to us at contact@quantaramarkets.com, provided all open positions have been closed and all outstanding obligations satisfied. We will return the net balance to your verified withdrawal account following settlement.

7.3 Termination by Us

We may terminate this Agreement and close your account with immediate effect, without prior notice, in any of the following circumstances:

  • you have breached any provision of this Agreement
  • we have reason to believe your account is being used for fraudulent, unlawful or abusive purposes
  • a court, regulatory authority or law enforcement agency requires us to do so
  • continuation of the relationship would expose us to legal, regulatory, reputational or financial risk
  • you become insolvent, bankrupt or enter into any arrangement with your creditors

On termination, we will close all open positions and return the net balance (after deducting any amounts owed by you) to your verified withdrawal account, subject to any applicable legal holds or compliance requirements.

8. Risk Warnings

Trading FX and CFD instruments involves a high level of risk and may not be suitable for all investors. You should not trade with funds you cannot afford to lose. Please consider the following risks carefully:

  • Leverage risk: The use of leverage means a small adverse price movement can result in a loss significantly larger than your initial margin. You may lose more than you have deposited.
  • Market risk: FX and CFD prices are affected by economic conditions, geopolitical events, central bank decisions and other factors outside our control. Markets can move rapidly and unpredictably.
  • Liquidity risk: In volatile or illiquid conditions, it may not be possible to execute orders at the desired price. Spreads may widen significantly.
  • Counterparty risk: As we act as principal, you are exposed to our credit risk. Client funds are not protected by any investor compensation scheme.
  • Technology risk: Electronic trading is subject to risks including internet failure, platform outages, data errors and cyber incidents.
  • Currency risk: Where your base currency differs from the denomination of an instrument, you are exposed to exchange rate risk on your profit and loss.
  • No fund protection: Your funds are not held in regulated segregated accounts. In the event of our insolvency, recovery of deposited funds cannot be guaranteed.

The Company does not provide tax advice. You are responsible for determining and meeting any tax obligations arising from your trading activity.

9. Complaints

You may submit a complaint by email to contact@quantaramarkets.com. We will acknowledge receipt within 2 Business Days and provide a substantive response within 15 Business Days. Where a matter is complex, we will notify you of the expected timeline.

10. General Provisions

10.1 Governing Law

This Agreement is governed by and construed in accordance with the laws of Saint Lucia. Any dispute arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts of Saint Lucia.

10.2 Entire Agreement

This Agreement, together with the Privacy Policy and any other documents incorporated by reference, constitutes the entire agreement between us in relation to the Services and supersedes all prior agreements, representations and understandings.

10.3 Severability

If any provision of this Agreement is held to be invalid, illegal or unenforceable, the remaining provisions shall continue in full force and effect.

10.4 No Waiver

Our failure to enforce any provision of this Agreement on any occasion shall not constitute a waiver of our right to enforce that provision in future.

10.5 Assignment

You may not assign any rights or obligations under this Agreement without our prior written consent. We may assign this Agreement to a successor entity without your consent.

10.6 Electronic Acceptance

This Agreement may be concluded electronically. Submission of an account application constitutes your electronic signature and acceptance of these Terms and Conditions in their entirety.

10.7 Language

This Agreement is executed in English. In the event of any conflict between an English version and any translation, the English version shall prevail.

Risk Disclosure & Disclaimer

Trading foreign exchange (Forex) and Contracts for Difference (CFDs) involves a high level of risk and may not be suitable for all investors. Leverage can work both to your advantage and disadvantage. Before deciding to trade these products, you should carefully consider your investment objectives, level of experience, and risk appetite.

There is a possibility that you may sustain a loss of some or all of your initial investment. Therefore, you should not invest money that you cannot afford to lose. You should be aware of all the risks associated with trading and seek advice from an independent financial advisor if you have any doubts.

Quantara Markets does not provide investment advice or recommendations. Any information provided on this website is for informational purposes only and should not be considered financial advice.

Past performance is not indicative of future results. Market conditions can change rapidly and trading results may vary.

Quantara Markets Ltd. does not provide services for residents of certain countries such as the United States of America, Canada, New Zealand, Iran and North Korea (Democratic People's Republic of Korea) or a country where such distribution or use would be contrary to local law or regulation.